AIOKA PRIVACY POLICY

Introduction

As the premier provider of unparalleled luxury experiences at the most prestigious AIOKA Race Weekends, we at AIOKA understand the importance of safeguarding your personal information. Our unwavering commitment to privacy is how we build trust with our discerning clientele. This AIOKA privacy policy outlines in meticulous detail how we collect, use, and protect the data you entrust to us, ensuring your exclusive experience remains secure and tailored to your refined tastes.

Data We Collect

At AIOKA, we meticulously curate every aspect of your luxury journey, and this extends to the information we gather. We collect a variety of personal data, including your identity details, contact information, financial data, transaction history, technical specifications, usage patterns, and marketing preferences. This comprehensive profile allows us to deliver the bespoke service you expect from an AIOKA experience.

Identity and Contact Data

We gather your name, address, email, phone number, and other identifying details to facilitate seamless communication and coordinate your luxury Race Weekend itinerary. This information is essential for processing your bookings, managing your account, and ensuring a personalized experience.

Financial Data

To handle your premium AIOKA bookings, we collect payment card details and other financial information. This data is securely stored and used solely for the purpose of completing your transactions and safeguarding against fraud.

Transaction History

Your purchase records, event attendance, and other interactions with AIOKA are meticulously documented. This transaction data allows us to better understand your preferences, tailor our offerings, and provide you with exclusive privileges befitting your status as a valued AIOKA client.

Technical and Usage Data

When you engage with our digital platforms, we collect information about your device, browser, location, and browsing activity. This technical data and usage patterns help us optimize your online experience and deliver personalized content to enhance your luxury journey.

Marketing and Communications

We maintain records of your marketing preferences, such as the types of offers and updates you wish to receive. This allows us to provide you with relevant information about our premium products and services, while respecting your communication preferences.

How We Use Your Data

At AIOKA, we are committed to leveraging your personal data in a manner that elevates your luxury experience. From streamlining your bookings to personalizing your Race Weekend itinerary, we utilize your information to deliver the exceptional service you deserve.

Fulfilling Contractual Obligations

When you entrust us with your booking, we rely on your personal data to process your order, manage payments, and coordinate your attendance at our exclusive events. This contractual necessity is the foundation of our data usage, ensuring your luxury experience is seamless from start to finish.

Enhancing Your Personalized Journey

By analyzing your identity, contact, transaction, and usage data, we are able to tailor your AIOKA experience to your refined preferences. From customizing your Race Weekend schedule to anticipating your needs, we leverage your information to create a truly bespoke luxury journey.

Improving Our Services

Your technical data and usage patterns provide invaluable insights that allow us to continuously enhance our digital platforms, optimize our operations, and develop new premium offerings to exceed your expectations.

Safeguarding Your Security

To protect the integrity of our systems and safeguard your sensitive information, we utilize your personal data for fraud prevention, access control, and other security measures. Your trust is paramount, and we are committed to maintaining the highest standards of data protection.

Communicating with You

We may use your contact information and marketing preferences to keep you informed about updates to our services, exclusive offers, and other AIOKA news that align with your interests. This open dialogue ensures you remain connected to the world of AIOKA luxury.

How We Protect Your Data

At AIOKA, the security of your personal information is of the utmost importance. We have implemented robust measures to safeguard your data and maintain your trust in our exclusive brand.

Secure Storage and Processing

Your sensitive data is stored in state-of-the-art facilities with advanced encryption and access controls. Our data processing operations adhere to the strictest industry standards, ensuring your information remains protected throughout its lifecycle.

Contractual Safeguards

When sharing your data with third-party service providers, we establish stringent contractual agreements that mandate the highest levels of data protection. These partners are carefully vetted and held to the same exacting standards as AIOKA, preserving the integrity of your personal information.

Regulatory Compliance

AIOKA’s data privacy practices are fully compliant with all relevant laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You can rest assured that your rights are safeguarded, and your personal information is handled with the utmost care.

Ongoing Monitoring and Improvement

We continuously monitor our data privacy and security measures, implementing the latest technological advancements and industry best practices. This proactive approach ensures your AIOKA experience remains secure, even as the digital landscape evolves.

Your Rights and Choices

As an AIOKA client, you have the right to exercise control over your personal information. We are committed to transparency and empower you to make informed decisions about the use of your data.

Access and Rectification

You have the right to access the personal data we hold about you and request corrections to any inaccuracies. Our dedicated team is available to assist you in understanding the information we maintain and ensuring its accuracy.

Erasure and Restriction

In certain circumstances, you may request the deletion of your personal data or the restriction of its processing. We will carefully evaluate such requests and accommodate them to the fullest extent possible, while balancing your rights with our legitimate business needs.

Objection and Withdrawal

You have the right to object to the processing of your personal data for specific purposes, such as direct marketing. Additionally, you can withdraw your consent for data processing at any time, subject to any legal or contractual obligations.

Data Portability

AIOKA supports your right to data portability, allowing you to receive a copy of your personal information in a structured, commonly used, and machine-readable format. This empowers you to transfer your data to another service provider if desired.

Commitment to Privacy

At AIOKA, your privacy is not just a policy – it is a foundational principle that guides every aspect of our business. We are committed to upholding the highest standards of data protection and maintaining your trust as a valued member of the AIOKA community. Your exclusive experience is our top priority, and we will continue to safeguard your personal information with the utmost care and diligence. The AIOKA privacy policy reflects our unwavering dedication to preserving your privacy and delivering an unparalleled luxury experience. By meticulously collecting, using, and protecting your personal data, we ensure your AIOKA journey remains secure, personalized, and tailored to your refined tastes. Trust is the cornerstone of our brand, and we are proud to be your partner in exclusive motorsport experiences.

Purpose	Data Used	Legal Basis	Which Rights Apply?
Communication with AIOKA customers and website users	Personal contact details and information provided by you when you contact AIOKA via our contact forms or by email, marketing preferences, product purchase history.	Legitimate interest. It is in AIOKA’s interest to communicate with website users, customers, and potential customers.	The generally applicable rights plus the right to object.
Carrying out contractual obligations to AIOKA customers	Information relating to our agreement with you, including but not limited to name, address, email address, date of birth, nationality, phone number, and preferences.	Contractual necessity and legitimate interests. AIOKA needs to process this information to perform our contract with you, and it is also in both of our interests to do so.	The generally applicable rights plus the right to object.
Maintenance and improvement of AIOKA’s website and technical offering	Technical information and information about your visit (set out above in the “What Information we collect” section).	Legitimate interest or consent (for non-essential cookies). It is in AIOKA’s interests as well as the interests of our customers to maintain and improve the performance of our website.	The generally applicable rights plus the right to object.
Fraud and crime prevention at AIOKA	Personal contact details and information provided by you when you contact AIOKA via our contact forms or by email, information provided to us by third-party credit check providers, information provided to us by law enforcement agencies.	Public interest and legitimate interest. It is in AIOKA’s interests as well as the interests of our customers to ensure the prevention of fraud and crime is monitored.	The generally applicable rights plus the right to object.
To deal with legal disputes at AIOKA	Personal contact details, information provided by you when you contact AIOKA via our contact forms or by email, customer contracts, or engagement records.	Legitimate interest. It is in AIOKA’s interests to process personal data to make and defend legal claims to ensure that our legal rights are protected.	The generally applicable rights plus the right to object.
Market research and customer profile development at AIOKA	Personal contact details, marketing preferences, product purchase history, technical information, and information about your visit (set out above in the “What Information we collect” section).	Legitimate interest. It is in AIOKA’s interests to process personal data about your customer experience with us to develop our product offering and improve our services.	The generally applicable rights plus the right to object.
Direct marketing and advertising by AIOKA	Personal contact details, marketing preferences, product purchase history, technical information, and information about your visit (set out above in the “What Information we collect” section).	Consent	The generally applicable rights plus the right to object.

 

*The following generally applicable rights always apply: right to be informed, right of access, right to rectification, right to erasure, right to restriction, and right to automated decision-making. Please see the relevant sections above for more details about your rights and how to exercise them.